Privacy Policy

Savvy Solutions collects only the information needed to provide workforce insights to your agency. This includes:

• Agency account information — such as your name, email address, agency name, and authentication details when you create an account.
• Caregiver workload information — the roster and weekly workload data you enter, such as caregiver name, scheduled hours, overtime, visit counts, and travel miles.
• Usage information — basic information about how the platform is used so we can operate, maintain, and improve the service.

Savvy Solutions uses the information you provide to analyze caregiver workload patterns, identify potential turnover risk factors, and provide scheduling recommendations.

Caregiver workload information is used only to serve your agency's own workspace. We do not use it to profile individuals, build models across agencies, or market to caregivers.

You control the information you enter into Savvy Solutions. You can add, update, or remove caregiver records and workload data at any time from within your account.

Savvy Solutions does not sell your data.

We share information only with the service providers we use to operate the platform — for example, cloud hosting, database, and authentication services — and only to the extent needed to provide, maintain, and improve Savvy Solutions. We may also disclose information if legally required to do so.

We use reasonable technical and organizational practices designed to protect account information and maintain the reliability of the platform. Each agency's data is kept separate so that one account cannot access another account's information.

You can:

• Access and update your account information from within the product.
• Correct or remove caregiver records from your roster at any time.
• Request a copy of the information associated with your account.
• Request that your account and its associated data be deleted.

To delete your account or request the removal of specific data, contact us at hello@savvysolutions.app. We will remove your account and associated agency data within a reasonable time frame, except where we are required to keep certain records for legal or security reasons.

Questions about this policy? Email hello@savvysolutions.app.